Question 1

What is Bit2Pal?

Accepted Answer

Bit2Pal is a crypto-to-PayPal exchange that pays +9% above market rate for your crypto.

Instead of cutting fees like traditional exchanges, we add a bonus to your payout. With promos and coupons, you can earn even more.

We accept 25+ cryptocurrencies including all major coins.

No KYC. No signup. Completely private.

Question 2

What cryptocurrencies do you accept?

Accepted Answer

We accept 25+ cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Solana (SOL), BNB, Litecoin (LTC), Dogecoin (DOGE), Tron (TRX), HMSTR, DOGS, and many more across multiple blockchains.

Question 3

Do I need to create an account?

Accepted Answer

No. You can complete transactions as a guest without any signup or registration. Creating an optional account lets you track transaction history and manage referrals, but it's not required.

Question 4

Why are your rates better than other exchanges?

Accepted Answer

Most platforms make money by charging users fees. Bit2Pal does it differently. We efficiently source PayPal funds below market rate from businesses, freelancers, and individuals who need quick crypto conversion. Instead of keeping the entire spread, we share it with you as the +9% bonus to drive volume. High volume, lower margins = better rates for everyone.

Question 5

What's the minimum and maximum trade amount?

Accepted Answer

Minimum: $50. Maximum: Unlimited. We recommend keeping individual transactions under $2,000 for faster processing. Larger amounts are welcome but may take longer.

Question 6

How long does it take to process an order?

Accepted Answer

Most transactions are completed within 24 hours. We manually process each payout to ensure maximum security and the best rates for you. Larger amounts may take longer, but you'll receive status updates throughout.

Question 7

What are the PayPal account requirements?

Accepted Answer

Your PayPal account should be: Fully verified (email, phone, linked bank or card), at least 2 months old, active with regular transaction history, able to receive 'Goods and Services' payments, and able to accept international payments. New accounts can be used but may face 21-day holds. Following these requirements helps prevent payment holds and ensures smooth transactions.

Question 8

Why is my PayPal payment on hold?

Accepted Answer

PayPal may place temporary holds for security. 24-hour holds are standard security measures and funds release automatically. 21-day holds are common for new or inactive accounts. You can speed this up by marking the transaction as 'Virtual Goods or Services' in your PayPal account. To minimize holds: Keep account active with regular transactions, ensure email, phone, and bank are verified, avoid switching devices or IPs frequently, and use accounts that are at least 2 months old. We cannot manually release held funds — this is PayPal's automated system.

Question 9

Is my PayPal payment safe from chargebacks?

Accepted Answer

Yes. We only send payments from fully verified PayPal business accounts with established transaction history and proper documentation. We carefully vet our payment sources to ensure clean, legitimate funds and minimize any risk of holds or disputes on your account.

Question 10

How does the referral program work?

Accepted Answer

Share your unique referral link with friends. When they complete a transaction, you earn 2% commission on their exchange amount — for life. Example: Your friend exchanges $500 → You earn $10 commission.

Question 11

How do I get my referral link?

Accepted Answer

Create an account (optional, free) and find your referral link in the dashboard. Share it anywhere — social media, blogs, forums, or directly with friends.

Question 12

When do I get paid?

Accepted Answer

Commissions are tracked in real-time after each successful transaction your referrals make. You can withdraw once you reach the $25 minimum.

Question 13

How do I withdraw my commissions?

Accepted Answer

Choose PayPal or Bitcoin. Payouts are processed within 24-48 hours once you reach the $25 minimum.

Question 14

Is there a limit to how much I can earn?

Accepted Answer

No limit. Refer unlimited users and earn 2% commission on all their transactions, forever.

Question 15

What is your refund policy?

Accepted Answer

Refunds are generally not possible after a transaction is completed. If you have a legitimate issue, contact our support team for review. Note: Unauthorized refund requests initiated through PayPal may not be honored.

Question 16

How do I contact support?

Accepted Answer

Contact us anytime — we're available 24/7. Email: support@bit2pal.com, Telegram: @bit2pal_support, Live Chat: Available on our website. We typically respond within a few hours.

Question 17

Is Bit2Pal safe and legitimate?

Accepted Answer

Yes. We manually process each transaction to ensure maximum security. We use clean, verified PayPal funds from established business accounts. Our platform has processed thousands of transactions since 2024.

Question 18

Do you support countries outside the US?

Accepted Answer

Yes. We serve customers worldwide. As long as you have a verified PayPal account that can receive international payments, you can use our service.

Question 19

What if I send the wrong amount of crypto?

Accepted Answer

If you send more than required, we'll process the extra amount as a new transaction or refund the difference. If you send less, contact support immediately and we'll provide instructions to complete the order.

Question 20

Can I cancel my order after sending crypto?

Accepted Answer

Once crypto is sent, the transaction cannot be cancelled. However, if there's a legitimate issue, contact support and we'll review your case.

FAQ

What is Bit2Pal?

What cryptocurrencies do you accept?

Do I need to create an account?

Why are your rates better than other exchanges?

What's the minimum and maximum trade amount?

How long does it take to process an order?

Questions answered?

FAQ

What is Bit2Pal?

What cryptocurrencies do you accept?

Do I need to create an account?

Why are your rates better than other exchanges?

What's the minimum and maximum trade amount?

How long does it take to process an order?

Questions answered?